Thank you for shopping at Rutz St. Moritz. We want you to be satisfied with your purchase. Please read our return and refund policy below carefully. No returns or exchanges.
According to the Swiss Code of Obligations (CO), we do not offer returns or exchanges for purchased products unless the product is defective or does not match the description. In such cases, please contact us within 7 days of receiving the goods to find a solution (e.g., replacement or refund). Conditions for Defective Products

• Contact us by email (foto@rutz-stmoritz.ch) or phone (081 833 32 18) and describe the problem.

• Return the product in its original packaging.

• After inspecting the product, we will refund the purchase price within 14 days using the same payment method or provide a replacement product.

Return Shipping Costs:
Return shipping costs are borne by the customer, unless the product is defective or was incorrectly shipped. delivered.

Contact:
For questions about our return and refund policies, please contact us at:
Optik Foto Rutz AG
Via Maistra 24 7500 St. Moritz
Email: foto@rutz-stmoritz.ch
Phone: 081 833 32 18 We recommend carefully reviewing the product descriptions and details before purchasing to ensure the product meets your expectations.