Dynoptic Service is an all-round carefree package that protects your glasses against damage caused by violence as well as theft and loss for 15 months.
Dynoptic Service is valid for 15 months. The duration applies from the date of submission.
An extension of Dynoptic Service is not possible.
In every service case, a deductible of 30% or 50% of the purchase price or of the product to be replaced (glass or frame part) is charged.
The replacement will be paid 1: 1. If the frame or lenses are no longer available, an equivalent replacement will be made at the price of the original equipment.
If a cheaper replacement is chosen, the difference will not be paid out.
Dynoptic Service only applies to products that were purchased at the time of the order (third-party versions or existing versions are excluded).
Damage that is covered by accident or liability insurance is not included.
Dynoptic Service does not apply to damage caused by wear and tear during normal use of the glasses.
Deductible in the event of breakage / damage 30%
Deductible in the event of loss / theft 50%